FAQs

Get the answers you need to get in touch.

faqs

Website Service

How long will it take to get my website?

For a 5 page website, we typically aim to produce your website in under 10 working days, depending on the complexity and how fast we receive information from you. We'll be relying on the information you provide to us via our content quiz to populate your website with the content that you want to be featured.

What if I have an existing website?

We can easily transform your current site with an updated design & build. Your site will need to be hosted with us for the best experience but our support team is on hand to handle this all for you. There may be fees from your current host or domain registrar that you will be responsible for.

Can I upgrade my plan from a brochure to an e-commerce one?

Sure thing. If you need to enable e-commerce at a later date or change your plan then we can help you with that. What you'll need to do is get in touch with us so we can start the ball rolling. Some minor tweaks to your website may be needed when upgrading and your billing plan will change to reflect the upgrade.

What happens after my initial 12 month subscription runs out?

Once your initial 12 month subscription runs out you're then on a rolling renewal basis with us depending on your contract with us. You can leave your website hosted with us as long as you like. If you want to move your website to another host then it's easy to do so. We provide you with the export code to then do with what you wish.

What if I need changes made to my website?

We have a really easy to use system where you can add pages or easily make changes to existing pages. If you really don't want to do this then we can make updates on your behalf for an hourly fee. Get in contact with us for this option.

Who owns the website?

You do. As long as a minimum of 12 months on our pay monthly plans is met, or you've paid upfront on our annual plans you can then move your website elsewhere. You may need help from an external developer to get this done.

Branding Service

What do I get with your branding service?

You'll receive a print ready logo, business card and letterhead design.

What if I don't like the designs?

In the rare case you don't like the designs we produce then we allow for 2x round of amends in our branding service. So if you don't like it the first time then we'll always adapt to your needs.

What happens with the intellectual property?

You will own the intellectual property for your branding once signed off.

How do I let you know what I want?

Once you've purchased our branding service a member of the team will be in touch with a branding brief for you to complete.

Social service

What is it?

We design assets for your selected social profiles and handle set up if required.

Do you post updates for me?

We don't currently offer this service but may do so in the near future. Contact us if you're interested in this.

What happens with the intellectual property?

You will own the intellectual property for your idea once signed off.

How do I let you know what I want?

Once you've purchased our branding service a member of the team will be in touch with a branding brief for you to complete.